• 24 hours or more notice: Reschedule or cancel at no cost.
• Less than 24 hours: A small cancellation fee may apply to cover our team's reserved time.
• Severe weather: We reschedule — safely and without penalty — any cleans impacted by severe weather.
• Lock-outs: If our team arrives and cannot access the home, a lock-out fee may apply.

The specific fees and timelines will be finalised by our team and shown here before launch.