FAQs

Clear answers, in plain language.

Can't find what you're looking for? Reach out — we always reply.

general

  • We are based in Edmonton, Alberta, and serve the surrounding communities our team currently covers. The Service Areas page lists everywhere we clean today.

  • Insurance and bonding details are listed on our About page once configured by our team. We publish only verified information.

booking

  • Submit a booking request with your details and preferred time. Our team confirms availability and emails you a confirmation, usually within the business day.

  • Yes — please contact us at least 24 hours before your appointment to reschedule or cancel without charge.

cleaning

  • No. Many of our clients provide access instructions and are not home during the clean. We follow your instructions exactly.

  • Yes. We bring professional-grade, eco-conscious cleaning products and equipment. If you prefer we use something you already have, just let us know.